Returns & Exchanges
We want you to love your Dinkum Dolls purchase, which is why we offer a 30-day return window for all unwashed and unworn garments with original tags attached. Please note that for hygiene reasons, intimate apparel and final sale items are not eligible for return.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Package Your Items
Carefully place the items in their original packaging, ensuring all boutique tags and labels remain intact.
Ship It Back
Print the prepaid shipping label provided through the portal and drop your package off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing